GajShield Knowledge Base

All the documents you require to help you configure and manage GajShield firewalls.

What could be the issue if a url is not accessible through a GajShield firewall

If a URL is not accessible through a GajShield firewall, it could be due to several reasons:

  1. URL Filtering: The URL might be blocked by the firewall's URL filtering policy. To investigate further click here
  2. Firewall rule: The firewall might have a rule that is blocking access to the URL.

  3. Antivirus software: The URL might be blocked by the firewall's antivirus software if it is deemed malicious.

  4. DNS resolution: The URL might not be accessible if there is an issue with the firewall's DNS resolution.

  5. Network connectivity: There might be a network connectivity issue between the firewall and the URL.

It is recommended to check the firewall's logs and policies to determine the cause of the issue and resolve it accordingly.