Get quick answers to commonly asked questions about GajShield firewall products. This section helps with basic setup doubts, feature behaviour, troubleshooting, upgrades, licensing queries, and general product usage.
A. You can limit the size of downloaded files by stating the 'Maximum Download Size' while creating groups.
GajShield Name Server functions as a recursive resolver for domain queries and is not intended to act as an authoritative name server for hosting domain zones.
Note: It is assumed that SSL deep inspection is enabled on the firewall. If SSL deep inspect is not enabled, the below is only valid for http traffic If you are encountering an "Access Denied" popup w…
Firmware Version Supported: 4.5 and above PPPoE Connection 1. To configure PPPoE interface, Go to Configuration Devices Interfaces . click on the icon to open the interface configuration. 2. Select PP…
Q. Do I need to reconfigure my browser to use the URL filtering provided in GajShield? A. GajShield supports two modes of operations Transparent Mode Proxy Mode In Transparent Mode, you do not have to…
A. Make sure to set the IP address of the computer being used for initial configuration to the same subnet address of the GajShield.. During initial configuration, it is suggested that this address be…
A. The 'Site Block Logs' gives a detailed report on the sites which have been blocked by the firewall. It also provides the category for which these sites have been blocked. You can click on any of th…
If a URL is not accessible through a GajShield firewall, it could be due to several reasons: URL Filtering: The URL might be blocked by the firewall's URL filtering policy. To investigate further clic…
Problem Seen: Exact Error message : " Traceback most recent call last : File "/usr/local/https/cgi bin/pyc exec", line 26, in ? "pyc", mode , imp.PY COMPILED File "confservicegroups.py", line 41, in ?…
support@gajshield.com